Terms of Service

Effective: 12 April 2026

1. About These Terms

These Terms govern your use of TILE, operated by PLANIT INNOVATIONS UK LTD, registered in England and Wales. By creating an account you agree to these terms.

PLANIT INNOVATIONS UK LTD
Registered address: 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
Company number: 17071896
ICO registration: ZC111604
Contact: hello@gettile.co.uk

2. The Service

TILE is a cloud-based practice management platform for architecture practices. It provides job management, fee tracking, document generation, time logging, and AI-assisted content via Grout. Provided "as is" and "as available".

3. Your Account

You must be 18+ and a business user. You are responsible for account security. Each subscription covers one organisation. Do not share credentials.

4. Acceptable Use

Use TILE only for lawful purposes. See our Acceptable Use Policy for full details.

5. Subscription and Payment

Fees charged monthly or annually via Stripe, exclusive of VAT. Auto-renews. Cancel anytime via Settings or hello@gettile.co.uk. No partial refunds except where required by law. 30 days notice for price changes.

6. Free Trials and Founder Pricing

Specific offer terms apply for the stated period. Accounts move to paid plans after trial unless cancelled.

7. AI-Generated Content

Grout generates content via Anthropic API. May contain errors. You must review all output before use. Quotations are drafts only, not legal or financial advice.

8. Data and Privacy

See our Privacy Policy and Data Processing Agreement. We process data on your behalf under UK GDPR.

9. Intellectual Property

All IP in TILE belongs to PLANIT INNOVATIONS UK LTD. You retain rights to your data and grant us a limited licence to process it for the service.

10. Confidentiality

We treat your data as confidential. No disclosure to third parties except to provide the service or as required by law.

11. Limitation of Liability

Not liable for indirect, incidental, or consequential losses. Total liability capped at 3 months subscription fees. Nothing excludes liability for negligence, fraud, or death/injury.

12. Indemnity

You indemnify PLANIT INNOVATIONS UK LTD from claims arising from your breach of these terms.

13. Termination

We may suspend accounts for breach or non-payment. You may terminate anytime. 30-day data export window after termination.

14. Changes

14 days notice for material changes via email or in-app. Continued use constitutes acceptance.

15. Governing Law

Laws of England and Wales. Courts of England and Wales.

16. Contact

PLANIT INNOVATIONS UK LTD
3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
Company number: 17071896
hello@gettile.co.uk · gettile.co.uk